How To Fix Email Sending Issues on HostGator WP Hosting
4 mins read

How To Fix Email Sending Issues on HostGator WP Hosting

Robert0

Introduction

Email delivery issues are a common problem on WordPress websites, especially when default mail settings are not properly configured. When emails fail to send from contact forms or notification systems, configuring SMTP is the most reliable solution. This guide explains how to resolve email sending errors on HostGator WordPress hosting by creating a domain-based email account and configuring an SMTP plugin within WordPress. It walks you through setting up the email account in cPanel, installing and activating an SMTP plugin, and completing the SMTP setup wizard with the correct host, port, and authentication details. By following these steps, you can ensure that emails sent from your WordPress website are delivered successfully and consistently.

1. Error on sending Email.

As you can see there is an error

Error on sending Email.

2. Open Hostgator Dashboard.

Open your Hostgator Dashboard and click Hosting

Open Hostgator Dashboard.

3. Open Cpanel.

Open Cpanel and Click Email Accounts to manage your email addresses associated with your domain.

Open Cpanel.

4. Initiate Email Account Creation

Click Create to start setting up a new email account for your domain.

Initiate Email Account Creation

5. Select Domain for Email

Select your domain to specify where the new email account will be created.

Select Domain for Email

6. Select Username Field

Click the Username field to enter the desired email account name.

Select Username Field

7. Select Password Field

Click the Password field to set a secure password for the email account.

Select Password Field

8. Create Email Account

Click Create to finalize the setup of your new email account on HostGator.

Create Email Account

9. Open Plugin Installation

Click Add Plugin to begin installing a plugin that will help manage SMTP settings.

Open Plugin Installation

10. Search for SMTP Plugin

Search for SMTP Plugin

Search for SMTP Plugin

11. Install SMTP Plugin

Click Install Now to add the SMTP plugin to your WordPress site.

Install SMTP Plugin

12. Activate SMTP Plugin

Click Activate to enable the SMTP plugin for configuring email sending.

Activate SMTP Plugin

13. Open Plugin Settings

Click Settings to access the SMTP plugin configuration options.

Open Plugin Settings

14. Launch Setup Wizard

Click Launch Setup Wizard to start the guided configuration of SMTP settings.

Launch Setup Wizard

15. Begin Setup Wizard

Click Let’s Get Started to proceed with the SMTP setup process.

Begin Setup Wizard

16. Access Configuration Link

Choose Other SMTP

Access Configuration Link

17. Save and Continue Setup

Click Save and Continue to apply your current SMTP settings and move to the next step.

Save and Continue Setup

18. Select SMTP Host Field

Click the SMTP Host field to specify the outgoing mail server address.

Select SMTP Host Field

19. Access SMTP Host Input

Click here to enter the SMTP host information required for email sending.

Access SMTP Host Input

20. Select SMTP Port Field

For TLS port will be 587 for SSL port will be 465.

Select SMTP Port Field

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21. Select SMTP Username Field

Click the SMTP Username field to enter the username for SMTP authentication.

Select SMTP Username Field

22. Select SMTP Password Field

Click the SMTP Password field to enter the password for SMTP authentication.

Select SMTP Password Field

23. Select From Name Field

Click the From Name field to specify the sender name that appears in emails.

Select From Name Field

24. Select From Email Field

Click the From Email field to specify the sender email address used in outgoing messages.

Select From Email Field

25. Save and Continue Setup.

Click Save and Continue to save your SMTP configuration and proceed.

Save and Continue Setup.

26. Continue Setup Progress

Click Save and Continue to advance through the SMTP setup wizard steps.

Continue Setup Progress

27. Proceed to Next Step

Click Save and Continue to finalize the SMTP setup process.

Proceed to Next Step

28. Skip Optional Step

Click Skip this Step to bypass optional configuration during the SMTP setup.

Skip Optional Step

29. Send Test Email

Click Send a Test Email to verify that your SMTP settings are working correctly.

Send Test Email

30. Select Test Email Recipient

Click Send To to choose the recipient address for the test email.

Select Test Email Recipient

31. Send Test Email Confirmation

Click Send Email to dispatch the test message and confirm email functionality.

Send Test Email Confirmation

32. Confirm Test Email Success

Click Success! to acknowledge that the test email was sent successfully.

Confirm Test Email Success

33. View Test Email Confirmation

Click the message stating Congrats, test email was sent successfully! to verify receipt.

View Test Email Confirmation

34. Check from contact form

Also check from contact Form.

Check from contact form

35. Verify

Verify in your gmail.

Verify

Conclusion

By following the steps in this guide, you can successfully fix email sending issues on your HostGator WordPress website. Creating a professional email account and configuring SMTP settings allows WordPress to send emails securely through an authenticated mail server. Sending a test email and verifying delivery confirms that the configuration is working correctly. Once completed, emails from contact forms and system notifications should be delivered reliably. This setup improves email deliverability and helps maintain consistent communication through your website.

Call to Action

  • Visit: https://www.woohelpdesk.com

  • Call Us Toll-Free: +1 888 602 0119 (US & Canada)

  • Get expert help with WordPress email issues, SMTP configuration, hosting setup, and WooCommerce support

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