Product Enquiry Form for WooCommerce – Convert Questions into Sales with Ease
Table of Contents
- Introduction
- What is Product Enquiry Form for WooCommerce?
- Key Features of Product Enquiry Form
- How to Install and Configure the Plugin
- Pricing & Plans
- My Experience Using the Plugin
- Who Should Use This Plugin?
- Final Verdict
- FAQ
Introduction
Running a WooCommerce store means making customer communication smooth and quick. Many visitors have questions before purchasing. If they can’t find answers, they often leave.
That’s where a product enquiry form helps. It allows potential customers to ask questions directly from the product page. This reduces cart abandonment and increases trust.
The Product Enquiry Form for WooCommerce by FMEAddons is a complete solution for this. It lets users contact you via email, SMS, or WhatsApp. You can customize the form, replace prices with enquiry buttons, and manage everything from one dashboard.
In this guide, we’ll cover everything about this plugin — features, setup process, benefits, pros & cons, and pricing.
If you ever need help installing or configuring the plugin, try our Installation & Troubleshooting Services.
What is Product Enquiry Form for WooCommerce?
Product Enquiry Form for WooCommerce is a plugin that adds a customizable enquiry button to your product, shop, or cart pages. It lets visitors reach out through:
- SMS
This plugin is ideal for stores selling high-ticket items, B2B services, or products needing clarification. You can also replace prices or “Add to Cart” buttons with an enquiry form.
It’s easy to manage all enquiries from your WooCommerce dashboard. You can set different forms for each product, customize buttons, and offer multiple contact channels.
Plugin Name: Product Enquiry Form
Developer: FMEAddons
Current Version: 1.1.0
Compatibility:
- WooCommerce 2.6.0 or higher
- WordPress 4.6 or higher
Last Updated: August 26, 2025
Initial Release: November 23, 2023
Official Plugin Page: FMEAddons
Documentation: Plugin Docs
Support: Support Center
Contact: Contact Page
Key Features of Product Enquiry Form
| Feature | Description | Why It Matters |
| Enquiry Button on Any Page | Show enquiry button on product, cart, or shop pages. | Makes it easy for users to reach out from anywhere. |
| Replace Price/Add to Cart | Replace product price or cart button with the enquiry form. | Helps when products need price on request. |
| Multiple Channels (Email, SMS, WhatsApp) | Allow customers to ask questions through multiple platforms. | Offers flexibility and boosts response rates. |
| Popup Form Display | Show the enquiry form in a lightbox popup. | Enhances user experience without page reloads. |
| Multi-WhatsApp Number Support | Assign multiple WhatsApp contacts for different products or teams. | Improves routing and response efficiency. |
| Custom Form Fields | Add or edit form fields using a simple interface. | Collect the exact information you need. |
| Button Styling Options | Change button text, colors, background, hover effects. | Keeps your brand style consistent. |
| Cart-Wide Enquiries | Allow users to submit enquiries about multiple products from the cart. | Great for bulk buyers and quote requests. |
| Enquiry Dashboard in WooCommerce | Manage and respond to all enquiries from one place. | Saves time and streamlines communication. |
| Enquiry for Product Variations | Enable separate enquiry buttons for product variants. | Reduces confusion and improves buyer experience. |
How to Install and Configure the Plugin
Here is how to set up the Product Enquiry plugin in simple steps:
- Purchase the plugin from FMEAddons.
- Download the ZIP file.
- Go to WordPress Dashboard → Plugins → Add New → Upload Plugin.
- Select the ZIP file and click Install Now.
- Activate the plugin after installation.
- Navigate to WooCommerce → Product Enquiry Settings.
- Choose pages where the button should appear (Product, Cart, Shop).
- Set contact channels (WhatsApp, Email, SMS).
- Customize button styles and form fields.
- Save your settings and test the enquiry form on the frontend.
Need professional help? Try our Installation & Troubleshooting Services.
Pricing & Plans
| Plan | Price (USD) | Includes |
| Premium Annual Plan | $49.00/year | All features + 1 year updates + support |
| Setup Service | $35.00 (optional) | Plugin installation and configuration by experts |
- 30-day money-back guarantee
- Free updates for 1 year
- Support via ticket system
Buy Product Enquiry Form Plugin Now
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My Experience with the Plugin
I used the plugin on a WooCommerce store that sold custom electronics. Many customers had questions before ordering. Here’s what I found:
Pros:
- Easy to install and set up
- Clean and simple user interface
- Multiple channels (email, WhatsApp, SMS) worked smoothly
- Button styling fits well with any theme
- Popup form saves time and avoids page reloads
- Works well with variable products
- Support team was responsive and helpful
Cons:
- No built-in analytics or tracking
- SMS feature depends on device or browser compatibility
- More layout options for the popup form would help advanced users
Despite minor limitations, the plugin performs very well and solves a real pain point for WooCommerce sellers.
Who Should Use This Plugin?
This plugin is ideal for:
- Stores selling customizable or made-to-order products
- WooCommerce shops that require quotation-based pricing
- Store owners who prefer direct customer interaction
- B2B stores that offer bulk deals or special pricing
- Sellers targeting mobile users via WhatsApp or SMS
If your product needs explanation or you want to avoid cart abandonment due to confusion, this plugin is a smart solution.
Useful Resources
Final Verdict
The Product Enquiry Form for WooCommerce by FMEAddons is a well-designed plugin for stores that want to open better communication channels.
It’s especially valuable if you deal with high-value or complex products. By offering multiple contact options and replacing the “Add to Cart” button, you create space for conversation, trust, and eventually, conversion.
With powerful customization options and flexible form placements, it suits a wide range of WooCommerce users.
→ Buy Product Enquiry Form Plugin Today
Need help getting started? Use our Installation & Troubleshooting Services.
FAQ
Q1. Can I customize the form fields?
Yes, you can add, remove, and rearrange form fields as needed.
Q2. Does it support SMS and WhatsApp?
Yes, users can contact you via SMS, WhatsApp, or email.
Q3. Can I show enquiry buttons on all product pages?
Yes, it supports product, shop, and cart pages.
Q4. Can customers enquire about multiple products?
Yes, they can send one message for all items in the cart.
Q5. Does it replace the “Add to Cart” button?
Yes, you can choose to replace price and cart buttons with enquiry.
