How to Set Up Orders on WhatsApp for WooCommerce to Boost Sales
Table of Contents
- Introduction
- Features & Functional Highlights
- Setup & Configuration Guide
- Benefits & Use Case Summary
- Conclusion
Introduction
Running an online store with WooCommerce is powerful. But there’s one issue — it often lacks real-time, personal communication. Many shoppers want quick answers or direct interaction before buying. WhatsApp can help with that.
One of the most popular messaging apps in the world is WhatsApp. Millions of users in the U.S. use it for quick chats, updates, and sharing. So, why not let customers place orders right from WhatsApp? The Order on WhatsApp for WooCommerce plugin provides precisely this.
This plugin connects your WooCommerce store to WhatsApp. It gives your product, cart, checkout, and shop pages a “Order on WhatsApp” button. With one click, customers can send their order details straight to your WhatsApp number.
Here’s how it works:
- A customer clicks “Order on WhatsApp” on your product page.
- A form pops up, asking for their basic info.
- Once filled, it opens WhatsApp with a pre-written message.
- The customer sends it, and the order is in your inbox.
This saves time and builds trust. Many customers prefer messaging over filling long checkout forms. Additionally, it makes it simple to confirm delivery, ask questions, and request special alternatives.
Additionally, you can include a “Share on WhatsApp” option. This helps users send your products to their friends and family. It’s a smart way to increase reach and attract new buyers.
Here is a brief summary of what you can accomplish with this plugin:
- Let customers order from WhatsApp directly
- Show WhatsApp buttons on product and cart pages
- Send order and payment details through WhatsApp
- Notify users when their order is confirmed or shipped
- Allow product sharing through WhatsApp
- Add multiple WhatsApp numbers for different teams or stores
In short, Order on WhatsApp for WooCommerce offers an easier way to sell. It keeps things simple, personal, and mobile-friendly — just what today’s shoppers want.
Features & Functional Highlights
Your store will gain strong features from the Order on WhatsApp for WooCommerce plugin. It facilitates easy communication with clients via WhatsApp. Let’s examine its main characteristics and how they function.
WhatsApp Order Button Integration
This plugin adds an “Order on WhatsApp” button to your store. It can be found on the checkout, cart, product, and shop pages. Customers can click this button at any point during shopping.
When clicked, a popup checkout form appears. The customer fills in basic details like name and address. After submitting the form, WhatsApp opens with a message ready to send. This message includes all order information.
You can fully customize the button. You can change:
- Button text
- Color and size
- You can choose to display the form either before or after the “Add to Cart” button, based on your layout needs.
This allows you complete control over the button’s appearance on your store.
Cart and Checkout Integration
The plugin works directly with the WooCommerce cart and checkout pages. Customers can start the order from the cart or even during checkout.
The key benefits here:
- No need for the full WooCommerce checkout process
- Fast and personal order communication
- Great for customers who want to talk before they pay
You can also let the plugin create the order in WooCommerce. This means you’ll see the order in your dashboard just like any other purchase.
Admins can also set a default order status, such as:
- Pending payment
- Processing
- Completed
- On hold
This helps you manage orders more easily.
Payment via WhatsApp
If a customer places an order but hasn’t paid yet, you can send a “Pay Now” link on WhatsApp. The client completes the payment after clicking the link.
Allowing clients to select “Order on WhatsApp” as a payment option is another option. This works well for stores offering cash on delivery or custom payment options.
Notifications and Order Tracking
This plugin also handles WhatsApp notifications for your customers. The customer receives a WhatsApp message once the order has been confirmed.
When the status of the order changes, you can also send updates. For example:
- From processing to shipped
- From shipped to delivered
The client is kept updated at every stage thanks to this. You can also enable notification logs, so you can track every message sent.
WhatsApp Share Button
Want your products to reach more people? Use the Share on WhatsApp button. This feature lets users share products with friends and family.
The share button can be positioned on:
- Shop page
- Product page
- Cart page
You can also customize the text, colors, and message that goes out.
This is a great way to grow through word-of-mouth.
Multi WhatsApp Number Support
If you run multiple stores or departments, this feature helps. More than one WhatsApp number can be added. For each number, you can set:
- A name
- The phone number
- Active or inactive status
Customers can contact the right department based on the number.
With these features, the plugin makes WooCommerce more direct and personal. It brings WhatsApp into the buying journey at just the right time. That means fewer steps, faster decisions, and happier customers.
Setup & Configuration Guide
Setting up the Order on WhatsApp for WooCommerce plugin is easy. No coding knowledge or sophisticated technical abilities are required. To begin, simply take a few actions.
Step 1: Install the Plugin
The plugin must first be downloaded from WooCommerce.com.
Then:
- Go to your WordPress dashboard.
- Navigate to Plugins > Add New.
- Click Upload Plugin and upload the .zip file.
- Click Install Now, then Activate the plugin.
After activation, a new WooCommerce settings tab will show up.
Step 2: Access Plugin Settings
To configure the plugin:
- Go to WooCommerce > Settings.
- Click the Order on WhatsApp tab.
Here, you’ll find different sections for settings like:
- General settings
- Share button setup
- Show/hide options
- Notification settings
Step 3: Configure Basic Options
In the Settings tab, you can set up the basics:
- Add your WhatsApp number (in international format).
- Choose to apply to all products or select ones.
- Enable for all payment methods or just cash on delivery.
- Change the button’s size, border, colors, and text.
- Set whether the button appears before or after Add to Cart.
- For WhatsApp orders, choose the default order state.
You can also choose to:
- Enable the WhatsApp button only for logged-in users.
- WhatsApp can be opened in the same tab or in a separate tab.
- Customize the prefilled message sent on WhatsApp.
Step 4: Add Multiple WhatsApp Numbers
To handle more than one store or department:
- Click “Add Another” to enter more WhatsApp numbers.
- Add names, numbers, and status (active/inactive).
- Set labels for each number input field.
Step 5: Set Up WhatsApp Share Button
In the Share Button tab, you can:
- Enable or disable the share feature.
- Customize the button text and styling.
- Add a custom message for sharing products.
Step 6: Enable Notifications
Under the Notifications tab, you can:
- Enable WhatsApp notifications.
- Track messages with the notification log.
- Ask users for approval using a checkbox at checkout.
You can also connect to the WhatsApp Business Cloud API for advanced features. This includes sending message templates and using verified WhatsApp messaging. It’s optional but useful for growing stores.
Benefits & Use Case Summary
Using the Order on WhatsApp for WooCommerce plugin brings real value to your store. Adding a button isn’t enough. It’s about enhancing your customer service and sales techniques.
Faster Orders, Fewer Steps
The traditional checkout process has many steps. Those steps are shortened by this plugin. It only takes a few clicks for customers to place a purchase. There’s no need to fill long forms or wait for emails.
This works well for:
- First-time buyers
- Busy shoppers
- Mobile users
By using WhatsApp, they feel more comfortable and in control.
Direct Customer Communication
Real conversations are possible on WhatsApp. Before making a purchase, customers can ask inquiries. They can check product details or confirm delivery options. This makes the buying process more personal.
It helps you:
- Build trust faster
- Answer doubts quickly
- Close more sales
This type of real-time support makes a big difference.
Boost in Conversions and Sales
Removing friction increases conversions. Customers are more likely to complete their purchases when they can place their orders with a single tap.
This is especially useful for:
- Low-ticket items
- Quick-buy offers
- Limited-time deals
The plugin also helps reduce cart abandonment.
Reach More People with Sharing
The “Share on WhatsApp” button is simple but powerful. Customers can share products with friends and family with ease. This enables you to get new clients without investing on advertising.
It’s word-of-mouth marketing done right.
Smarter Store Management
As a store owner, you get full control. Orders from WhatsApp are saved in WooCommerce. You can track, process, and follow up as usual.
You can also:
- Set default order statuses
- Send payment links
- Send order updates via WhatsApp
These features keep clients informed and streamline your business.
In short, this plugin helps you sell faster, connect better, and grow smarter. It brings your store into your customer’s favorite chat app—WhatsApp. That’s where real sales conversations happen today.
Conclusion
The Order on WhatsApp for WooCommerce plugin facilitates and expedites the selling process. It adds a human touch to your store. Direct communication makes customers feel more assured and connected.
This plugin helps you grow without complicating your process. It’s simple, powerful, and made for today’s shoppers.
Need help setting it up?
✅ Contact WooHelpDesk for expert WooCommerce and WordPress support.
📞 Call us at +1 888 602 0119 (US & Canada) — we’re happy to help.
Start connecting with your customers today — right on WhatsApp.
