WooCommerce Estimated Delivery Date Not Showing? Here’s How to Fix It
Table of Contents
- Introduction
- Why Estimated Delivery Dates Are So Important
- A Common Yet Overlooked Issue
- Where Estimated Delivery Should Show in WooCommerce
- Why the Estimated Delivery Date Is Not Showing
- Troubleshooting Guide: Fix It Step-by-Step
- Expert Tips to Avoid Future Problems
- Best WooCommerce Estimated Delivery Date Plugins
- Conclusion
Introduction
One of the most widely used eCommerce platforms nowadays is WooCommerce. It powers thousands of online stores, especially in the U.S. market. Its ability to let clients know when to expect their orders is among its most useful characteristics. But many store owners face a frustrating issue — the WooCommerce estimated delivery date does not appear on their site.
This small problem can create big headaches. Customers want clear answers. If they can’t see a delivery estimate, they may leave your store. For many users, the estimated delivery date not working WooCommerce is a critical issue.
In this guide, we’ll help you fix it. We’ll explain why the delivery date disappears. We’ll also share the best WooCommerce estimated delivery date plugins to solve it. And we’ll give you tips to avoid the issue in the future.
Why Estimated Delivery Dates Are So Important
In online shopping, delivery timing is everything. People want to know when they’ll receive what they buy. If this information is missing, it hurts your store in several ways.
The expected delivery date is crucial for the following reasons:
- Trust – Clear shipping information gives customers more confidence.
- Conversions – Stores with delivery estimates get more completed checkouts.
- Fewer support requests – You’ll receive fewer “Where’s my order?” messages.
- Better planning for customers – Especially for gifts, holidays, or time-sensitive orders.
Imagine you’re a shopper. You discover a product you want, but there’s no delivery date displayed. Would you still order it? Most buyers wouldn’t.
Also, for U.S.-based stores, customer expectations are even higher. People are used to fast, clear, and reliable shipping info. You risk losing business to rivals who display their WooCommerce delivery information if you don’t.
This feature is more than just a “nice-to-have.” Sales, trust, and user experience all depend on it.
A Common Yet Overlooked Issue
Many store owners are unaware of the issue until a customer brings it to their attention. The product page occasionally lacks the estimate. Other times, it’s gone from the cart or confirmation email.
This is a common issue in WooCommerce. But it can be fixed.
Where Estimated Delivery Should Show in WooCommerce
Your estimated delivery date should appear at key customer touchpoints. If it’s missing from any of these places, shoppers might feel confused or lose trust.
Let’s look at the four main areas where the WooCommerce estimated delivery date should be visible:
- Product Page
Customers often check the product page first. The estimated delivery should show near the price or shipping details. If the estimated delivery is not visible in WooCommerce, they may not move to the next step.
- Cart Page
Once an item is added to the cart, the delivery info should appear here too. This helps customers decide if they’re ready to buy. If the WooCommerce delivery time is not showing, it disrupts the buying process.
- Checkout Page
At checkout, people want to confirm when their item will arrive. This is a final step before they pay. If the estimate is missing, some users may cancel the order.
- Order Confirmation & Emails
After placing an order, users should see the delivery estimate in:
- The order confirmation page
- The email receipt
This keeps customers informed and reduces follow-up questions. If your WooCommerce delivery info is missing, you’ll likely get more support requests.
Delivery estimates should appear in all key parts of the customer journey. If they’re not there, it’s a clear sign that something’s wrong.
Why the Estimated Delivery Date Is Not Showing
Let’s now investigate the cause of this. If your WooCommerce estimated delivery date is not appearing, it could be due to several common issues.
Here are the main causes:
- Theme Conflicts
Some WooCommerce themes override default templates. This may hide or break the delivery estimate. If your theme doesn’t support certain hooks, the delivery date won’t show.
- Plugin Conflicts
Certain plugins may block or interfere with shipping features. Common issues happen with:
- Caching plugins
- Third-party shipping plugins
- Custom checkout or cart layout plugins
Disabling these one by one can help identify the issue.
- Missing or Incorrect Shipping Settings
If no shipping methods are set up, WooCommerce doesn’t calculate delivery time. You must:
- Set zones and shipping methods correctly
- Add shipping classes if needed
- Ensure shipping options are available for the selected location
- Custom Code or Hooks Removed
Some developers add custom code that accidentally removes WooCommerce’s built-in delivery features. Missing or unhooked functions can stop the estimate from loading.
- JavaScript Errors or AJAX Failures
Frontend errors can silently block the estimate from showing. If the JavaScript fails, the delivery date won’t render. To look for console issues, use the developer tools in the browser.
- Outdated Plugins or WooCommerce Version
Using an outdated version may lead to compatibility issues. Always update WooCommerce and related plugins.
When the WooCommerce estimated shipping date is missing, it’s often a mix of settings and conflicts. The good news is that these problems are resolvable.
Troubleshooting Guide: Fix It Step-by-Step
If your WooCommerce estimated delivery date is not appearing, don’t worry. Usually, a few easy checks will solve the issue. Here is a detailed guide to assist you in troubleshooting the problem.
Step 1: Check Theme Compatibility
Sometimes, your active WordPress theme may cause the issue. Custom themes or outdated templates can override WooCommerce layouts. This can block delivery date details from showing.
Here’s what to do:
- Switch to the default Storefront theme temporarily.
- Refresh your product and cart pages.
- Check if the estimated delivery date appears.
If it shows up, your theme likely caused the problem.
Step 2: Disable Conflicting Plugins
Some plugins conflict with WooCommerce shipping features. If the WooCommerce delivery estimate is missing, another plugin may be the reason.
Try this:
- Deactivate all plugins except WooCommerce.
- Test if the delivery date shows again.
- One by one, reactivate each plugin.
Once the estimate vanishes, you’ll identify which plugin is causing the conflict.
Common problem plugins include:
- Cache plugins (like WP Super Cache)
- Shipping extensions
- Checkout customization tools
Step 3: Review Your Shipping Settings
If no shipping method is active, WooCommerce won’t show a delivery time. You must make sure your shipping zones and methods are set up properly.
Checklist:
- Go to WooCommerce > Settings > Shipping
- Add a shipping zone and method (like Flat Rate or Local Pickup)
- Double-check method availability for specific locations
Without these settings, the system won’t calculate delivery time.
Step 4: Inspect JavaScript or Console Errors
JavaScript errors may silently block delivery messages from appearing. This is often missed during setup.
Here’s how to check:
- Open the page in Chrome
- Right-click and choose Inspect
- Click the Console tab
- Keep an eye out for red error notices.
If errors appear, share them with your developer or plugin support team.
Step 5: Use the “Health Check & Troubleshooting” Plugin
This free plugin helps you troubleshoot safely without affecting live users. It creates a temporary admin-only testing mode.
Steps:
- Install the plugin and turn it on.
- Turn on the troubleshooting mode.
- Activate WooCommerce only
- Check if the delivery estimate returns
This tool is perfect for safe testing.
Step 6: Restore Missing Hooks or Custom Code
If a developer changed your WooCommerce templates, some code may be missing. WooCommerce uses hooks to place content like delivery dates.
Ask your developer to review:
- Custom product templates
- Checkout template files
- Theme function overrides
Re-adding the right WooCommerce hooks can fix display issues.
Fixing the WooCommerce delivery time not showing issue takes some testing. But with these steps, you can usually solve it without major changes.
Expert Tips to Avoid Future Problems
It is great to fix the problem once, but it is even better to prevent it from happening again. Here are some expert tips to help prevent the WooCommerce estimated delivery date not showing problem from returning in the future.
- Keep WooCommerce and Plugins Updated
Outdated software is one of the most common causes of display issues. Always keep:
- Updated to the most recent version of WooCommerce
- Delivery-related plugins up to date
- Your WordPress version current
Bug fixes that keep things functioning properly are frequently included in these updates.
- Use Well-Coded Plugins
Select plugins from reliable developers who provide frequent updates and positive reviews. When searching for the top WooCommerce plugin for anticipated delivery dates, be sure it:
- Is compatible with your current WooCommerce version
- Has good customer support
- Provides frequent bug fixes
Steer clear of free plugins that haven’t received recent updates.
- Test on a Staging Site Before Making Changes
Never test new plugins or code directly on your live store. Instead:
- Set up a staging site (many hosts offer this)
- Test new themes, plugins, and updates there first
- Only make changes to your live site after confirmation.
This keeps your store safe and avoids downtime.
- Backup Before Any Major Update
Before updating WooCommerce or shipping plugins, take a full site backup. In this manner, you can promptly restore your store in the event that something goes wrong.
- Work with WooCommerce Experts When Needed
If your store relies heavily on custom code or unique layouts, consult a developer. An expert can check for missing hooks, conflicts, and layout issues that may block the delivery estimate.
By following these tips, you can avoid the frustration of the WooCommerce estimated delivery not appearing again — and give your customers a smooth shopping experience every time.
Best WooCommerce Estimated Delivery Date Plugins
If the built-in delivery settings in WooCommerce aren’t enough, plugins can help. They give you more control, better design, and full flexibility. A good plugin can fix the WooCommerce estimated delivery not appearing issue in minutes.
Here are five top-rated plugins to add or enhance estimated delivery on your store:
- Estimated Delivery Date for WooCommerce – by PluginHive
This plugin lets you set delivery dates for each shipping method. You can adjust days based on location, products, or order value. It supports custom messages and works well with major shipping plugins.
Highlights:
- Easy to set up
- Supports holidays and weekends
- Works with shipping zones
- Order Delivery Date for WooCommerce – by Tyche Softwares
A reliable plugin that allows customers to choose a delivery date. You can block weekends, set cut-off times, and define delivery slots.
Best for:
- Local stores
- Businesses with fixed delivery schedules
- Delivery & Pickup Date Time – by CodeRockz
This plugin adds both delivery and pickup date options at checkout. It offers simple controls and helps reduce customer questions.
Key features:
- Custom date formats
- Time slot support
- Lightweight and clean layout
- WooCommerce Delivery Slots – by Iconic
Ideal for grocery or subscription stores. It allows users to pick a delivery window. You can manage slot limits and control daily deliveries.
Why use it:
- Advanced slot management
- Smooth user experience
- Fully responsive on mobile
- Estimated Shipping Date – by PI WebSolution
Great for stores that want to show delivery dates on product pages. It calculates shipping time based on stock and shipping rules.
Benefits include:
- Real-time shipping estimates
- Works globally
- Supports custom messages
Conclusion
The WooCommerce delivery time not showing issue can be frustrating, but it’s rarely permanent. With the right approach, it’s easy to identify the cause and apply a reliable fix. Whether the problem lies in theme settings, plugin conflicts, or missing shipping configurations, you now have a clear roadmap to restore delivery visibility.
Adding a dedicated plugin can also enhance how delivery estimates appear across your store. In addition to enhancing user experience, this lowers support inquiries and increases conversions.
If you’re still unsure where to start or need help with setup, customization, or plugin selection, WooHelpDesk is here for you. Our team specializes in WooCommerce support and can quickly get your delivery features working the way they should.
👉 Need help? Contact WooHelpDesk and let us make your WooCommerce store faster, smarter, and more customer-friendly.
