WPForms Form Not Saving Data? Here’s How to Fix It Fast

Table of Contents

• Introduction
• Understanding the Problem
• Core Causes of the WPForms Data Not Saving Issue
• How to Fix WPForms Form Not Saving Data
• Recovering Lost WPForms Submissions
• Preventing Future WPForms Form Data Issues
• Get Help from WooHelpDesk
• Conclusion

Introduction

One of the most widely used WordPress form builder plugins is WPForms. It makes it simple for site owners to construct order forms, surveys, and contact forms. However, one frustrating issue users face is when WPForms form data is not saved.

Imagine your users fill out a form, but the data goes missing. That means no entries in your dashboard, and no way to follow up. If you run a business or manage client inquiries, this can cost you leads and time.

We’ll go over why this occurs and how to resolve it in this post. We’ll walk you through simple troubleshooting techniques. These steps will be helpful regardless of your level of experience.

By the end, you’ll know how to stop WPForms entries from not saving and prevent it in the future.

Understanding the Problem

The issue usually appears after a form is submitted. Everything appears to be in order on the front end. The user sees a success message. But when you log in to check form entries, they are gone.

Here are a few indicators that you might be having this problem:

• Email notifications are sent to you, however WPForms does not display the entries.
• The WPForms form submissions are missing from the “Entries” tab.
• No form data appears in the database.
• You don’t see any new leads, but traffic is coming in.

This situation leads many to assume WPForms lost form submissions, especially when there’s no record of the data.

Most of the time, external conflicts rather than the plugin itself are at blame. Sometimes it’s related to your caching system. In other cases, database issues, plugin conflicts, or incorrect settings cause the problem.

It’s critical to recognize the distinction between entry saving and apparent success. The user sees the thank-you message, so everything looks fine. But if WPForms is not saving the data in the backend, you won’t see it in your dashboard.

Another red flag is when WPForms entries are not appearing, but your form worked perfectly during testing. This often happens after theme or plugin updates, caching changes, or server modifications.

This is more than just a technical problem; it could have an impact on your company. Missing submissions mean missed leads, incomplete orders, or lost customer feedback.

Core Causes of the WPForms Data Not Saving Issue

When your WPForms entries are not saving, the issue is usually not random. Most of the time, it’s caused by conflicts or settings that block the form from recording data. Let’s examine the most typical causes of your WPForms form data not being saved.

1. Caching Plugin Conflicts

Caching helps speed up your website by showing stored versions of pages. However, caching can also cause problems with dynamic tools like forms.

Form submissions may be blocked or delayed if you’re using cache plugins like WP Rocket, LiteSpeed Cache, or W3 Total Cache.

When this happens:

• The form appears to work for users.
• But the data never reaches your WordPress database.
• Entries seem to disappear or WPForms submissions go missing.

How to fix it:

• Exclude your form pages from cache in the plugin settings.
• Clear your website and browser cache.
• Test the form again to see if it saves properly.

2. JavaScript or Theme Conflicts

Forms depend on JavaScript to work smoothly. WPForms may not be able to perform its functions if your WordPress theme or another plugin is using conflicting JavaScript.

This can cause:

• Forms not saving to the database.
• Thank-you messages not loading.
• Error messages or console issues in the browser.

How to test this:

• Temporarily switch to a default theme like Twenty Twenty-Four.
• Disable other plugins one at a time.
• Try submitting the form again after each step.

If the issue goes away, you’ve found the conflict.

3. “Save Entries” Option Is Disabled

You may decide whether to save form entries in the WordPress dashboard using WPForms. If the “Save Entries” option is turned off, the data won’t be saved.

This leads many to believe that WPForms entries are not appearing, even though the form works.

To check this:

• Edit the form in WPForms.
• Go to Settings > General.
• Make sure “Disable storing entry information” is unchecked.

4. Database Table Missing or Corrupted

Your WordPress database is where your form data is kept. If the database is not working right, your form can’t save entries.

Possible reasons include:

• WPForms database tables weren’t created during setup.
• Your database is full or corrupted.
• Server-side issues affect saving functions.

What you can do:

• To inspect your database, use a plugin such as WP-DBManager.
• If errors are discovered, run a repair.
• If you have any questions, get in touch with your hosting support.

5. Security or Firewall Plugin Blocking Requests

Security plugins like Wordfence or firewalls like Cloudflare may block form requests. They prevent the form submission from getting to the server because they perceive it as a threat.

This can cause:

• WPForms form data not saving in the database.
• Submission failure without any visible error.

Steps to fix this:

• Whitelist WPForms endpoints in your firewall or security settings.
• Check logs for blocked requests.
• Temporarily disable the plugin and test again.

How to Fix WPForms Form Not Saving Data

Now that you know the causes, let’s fix the problem. Below are practical steps to solve the WPForms form data not saved issue. Most users find success with these easy-to-use techniques.

Follow them in order, and test your form after each fix.

1. Check and Enable Entry Storage in WPForms

This is the first thing to check. WPForms has a setting that controls whether form data is saved.

If entry storage is disabled, your form data won’t appear in the dashboard.

Steps to check this setting:

• Access your WordPress dashboard.
• Open WPForms > All Forms.
• Click “Edit” on the affected form.
• Navigate to Settings > General.
• Look for the setting: “Disable storing entry information”.
• Make sure it is unchecked.

When disabled, WPForms will not save entries in the database.

After updating, save the form and test again.

Keyword targets used:

• WPForms entries not saving
• WPForms form data not saved

2. Clear Cache and Exclude Form Pages

If you are using caching plugins, they may block form actions. These include WP Rocket, W3 Total Cache, and LiteSpeed Cache.

Steps to clear and manage caching:

• Clear your site cache using the plugin dashboard.
• Try using Incognito mode or clearing the cache in your browser.
• Keep the form page out of the cache:
  • In WP Rocket: Add the form URL to “Never Cache URLs”.
  • In other plugins, look for similar settings.

Also, clear your server-level cache if provided by your host.

This resolves issues like:

• WPForms entries not appearing
• WPForms data not saving in database

3. Update WPForms, Themes, and Plugins

Outdated plugins or themes may break form functions. WPForms depends on compatibility with WordPress, your theme, and other plugins.

Steps to stay updated:

• Get the most recent version of WPForms.
• Update your WordPress core.
• Update your current theme and active plugins.

After each update, test your form. Many issues go away just by updating.

4. Switch to a Default Theme for Testing

Some WordPress themes have custom scripts or broken code. These can block forms from saving entries.

How to test using a default theme:

• Go to Appearance > Themes.
• Set a default theme, such as Twenty Twenty-Four, to active.
• Try filling out the form once more.

If the form now saves data, the issue lies in your theme.

You can then:

• Ask for assistance from the theme creator.
• Check the browser console for JavaScript faults.

5. Deactivate Other Plugins Temporarily

Plugin conflicts are common, especially if they modify forms or database behavior.

To test for plugin conflicts:

• Go to Plugins > Installed Plugins.
• Deactivate all plugins except WPForms.
• Test the form.
• If it works, activate each plugin one-by-one.
• Test after each activation.

Once the conflict plugin is found, you can:

• Replace it with an alternative.
• Contact its developer for a solution.

This helps fix WPForms form submissions that are missing without full debugging.

6. Check for JavaScript Errors in Browser Console

JavaScript errors often break form behavior. These errors may prevent WPForms from submitting or saving data.

How to check for JavaScript errors:

• Open your website with the form.
• Use the right-click menu to select Inspect (Firefox or Chrome).
• Go to the Console tab.
• Submit the form and look for red error messages.

If you see errors, note which file or plugin is causing it. This helps you isolate the conflict.

7. Repair and Optimize Your Database

Sometimes the problem is with the database, not the form itself. If the WPForms table is broken or missing, data will not be saved.

Steps to repair the database:

• Install a plugin such as WP Optimize or WP-DBManager.
• Use it to scan for table issues.
• Run the repair function.
• Re-test the form submission.

Also, make sure your hosting provider doesn’t limit your database storage.

8. Adjust Firewall or Security Plugin Settings

If you’re using a security plugin or Cloudflare, check if requests are blocked.

What to do:

• Whitelist the form page in your firewall.
• Add WPForms script paths to your allowed list.
• Turn off strict firewall modes temporarily to test.
• Review blocked request logs for form submissions.

If the form works when the firewall is off, it’s likely the issue.

Bonus Tip: Use WPForms Compatibility Mode

WPForms has a built-in Compatibility Mode. This setting helps prevent conflicts with plugins or themes.

To enable it:

• Go to WPForms > Settings > General.
• Turn on Compatibility Mode.
• Save changes and test the form.

This option is useful when you can’t find the exact conflict.

Recovering Lost WPForms Submissions

There are several methods to retrieve your missing WPForms entries. While WPForms does not store old data automatically, you might still find it elsewhere.

A. Check Email Notifications

Even when entries are not saved, emails may still be sent. Check the inbox where WPForms notifications are delivered.

Look for:

• Email notifications for each submission.
• Form fields included in the message.

This is a quick way to recover some data manually.

B. Use an Email Logging Plugin

Try utilizing a mail logging plugin if you’re not receiving emails. All emails sent by WordPress are tracked by these tools.

Recommended plugins:

• WP Mail Logging
• Email Log

After installing one of these:

• Submit a test form.
• Check the logs for form data.

This can help confirm if the form is at least emailing data.

C. Contact Your Hosting Provider

Some web hosts keep access logs or backups. Ask your hosting support if they can help recover recent form submissions.

They might:

• Check server email logs.
• Restore a database backup from earlier in the week.

Preventing Future WPForms Form Data Issues

Once you fix the issue, the next step is prevention. Form data should never be lost again. You can steer clear of the same issue in the future by adopting a few wise behaviors. Here are a few easy yet effective techniques to safeguard your WPForms entries.

A. Always Enable Entry Storage in Every Form

Many users forget to check this setting when building new forms. By default, WPForms should save all entries. But if you or a developer disabled it, no data will be saved.

Here’s what to do:

• Edit each of your forms in WPForms.
• Go to Settings > General.
• Make sure “Disable storing entry information” is unchecked.
• Save the form.

Do this for all active forms, not just the one that had issues.

B. Use an Email Logging Plugin

Even if you don’t check the dashboard often, emails give peace of mind. An email logging plugin records every outgoing message. If something breaks, you’ll still have a backup.

Popular email log plugins:

• WP Mail Logging
• Email Log

After installation:

• Check logs weekly to confirm submissions are working.
• Use them to verify entries if dashboard entries go missing.

C. Set Up Form Notifications Properly

Every form should send email alerts to admins and users. This helps track every submission in real time.

Tips for setup:

• Use a reliable “From Email” address.
• Add multiple recipients for critical forms.
• Test each notification when you create a form.

This gives you two copies of the form data — in the dashboard and your inbox.

D. Test Your Forms After Any Website Changes

Form issues often happen after updates. A new plugin, theme change, or WordPress update can cause conflicts.

Make it a habit to:

• Submit a test entry after any update.
• Check the WPForms entry list.
• Confirm the email notification arrives.

It can avoid serious problems and only takes a few minutes.

E. Schedule Regular Website Backups

You can’t prevent every issue, but you can reduce the damage. If your form or database breaks, backups help you restore things quickly.

Tools to use:

• UpdraftPlus
• BlogVault
• Jetpack Backup

Depending on the traffic to your website, schedule backups either daily or monthly.

F. Use Monitoring Tools for Extra Safety

Tools like Jetpack, WP Remote, or ManageWP let you track site health. Some also notify you if your site or forms go down.

If you maintain client websites or operate a business, this can be useful.

Using these best practices helps you avoid future issues with WPForms not saving entries It’s better to prevent data loss than recover from it later. You have a safety net to keep your forms functioning properly with these actions.

Get Help from WooHelpDesk

If you want fast, expert help, contact WooHelpDesk. We handle WPForms issues, plugin conflicts, and server-side problems.

Here’s what WooHelpDesk can help you with:

• Fixing WPForms not saving entries or showing errors.
• Troubleshooting caching, database, and theme conflicts.
• Setting up proper backups and monitoring tools.
• Helping you recover lost form submissions.

You don’t need to figure it all out alone. Our team works with WordPress forms every day.

👉 Contact WooHelpDesk today and let us solve your WPForms issues quickly and safely.

Conclusion

WPForms is a powerful tool, but even great tools can fail at times. When WPForms form data is not saved, it can lead to lost leads, missed orders, and real frustration. The good news is that there are easy ways to resolve the majority of these problems.

Whether it’s a cache conflict, a disabled setting, or a deeper plugin issue, you now know what to check and how to fix it. And if you ever feel stuck, help is just one click away.

Don’t let technical errors affect your business.

👉 Reach out to WooHelpDesk for expert WordPress support, fast fixes, and peace of mind.

Your forms should work every time—and we’ll make sure they do.