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WooCommerce Subscription Not Working

WooCommerce Subscription Not Working – Fixing & Troubleshooting Services

WooCommerce Subscriptions is one of the most powerful tools for creating recurring revenue. It allows store owners to sell memberships, products, and services on a subscription basis. However, when subscriptions stop working, it can cause billing failures, missed renewals, and frustrated customers. This directly impacts your cash flow and customer trust.

Common subscription issues include renewal orders not generating, failed automatic payments, incorrect subscription status changes, and missing emails. These problems can arise due to payment gateway misconfiguration, outdated plugins, theme conflicts, server cron job failures, or caching issues that block subscription renewals.

At WooHelpDesk, we provide expert support to fix all WooCommerce subscription-related issues for a flat $79. Our team diagnoses, repairs, and optimizes your subscription setup, ensuring payments, renewals, and customer notifications work reliably.

One time fix Fee - $79.00

Pricing

WooCommerce Subscription Fix – $79 (one-time).
Includes installation checks, configuration, troubleshooting, and full renewal testing.

Estimated Delivery

  • Basic subscription setup fixes – Same day
  • Payment gateway troubleshooting – Same day
  • Renewal and cron job issues – Within 1 business day
  • Advanced integrations – Within 1 business day

What We Do

Subscription Setup & Verification

  • Verify WooCommerce Subscriptions plugin installation and license
  • Configure subscription product settings (billing cycle, length, trials)
  • Ensure renewal orders are generated correctly
  • Check subscription switch, upgrade, and downgrade flows

Payment Gateway Troubleshooting

  • Configure subscription-supported gateways (Stripe, PayPal, Authorize.Net, etc.)
  • Fix automatic renewal payment failures
  • Resolve webhook/API callback issues with gateways
  • Correct mismatched currency and billing rules

Renewal & Cron Job Fixes

  • Test WordPress WP-Cron and server cron jobs
  • Fix renewal orders not triggering on time
  • Resolve queued or stuck scheduled actions
  • Optimize cron frequency for high-volume stores

Email & Notification Configuration

  • Fix missing subscription renewal or cancellation emails
  • Customize email templates with branding
  • Configure admin notifications for failed renewals
  • Test transactional email deliverability with SMTP

Plugin & Theme Conflicts

  • Identify conflicts with caching, membership, or payment plugins
  • Debug theme overrides affecting subscription templates
  • Repair checkout issues specific to subscription products
  • Remove duplicate or broken subscription hooks

Advanced Support

  • Integrate Subscriptions with WooCommerce Memberships
  • Configure proration for mid-cycle upgrades or downgrades
  • Support for multi-currency subscription setups
  • Optimize subscription performance for high-volume stores
  • Customize customer dashboards for subscription management

Troubleshooting Issues We Fix

  • Subscriptions not renewing automatically
  • Renewal orders missing or stuck in pending status
  • Failed automatic payments across gateways
  • Webhooks not firing for renewals or cancellations
  • Subscription emails not sending to customers or admins
  • Wrong subscription status after checkout
  • Issues with upgrades, downgrades, or proration
  • Incompatibility with memberships or discounts

Why Choose Us

  • $79 fixed price – full setup & troubleshooting included

  • Specialists in WooCommerce Subscriptions and recurring billing

  • Same-day resolution for most issues

  • 24/7 chat and email support

  • Refund guarantee if we cannot fix the issue

How Our Support Works

    • Place your order online or via chat

    • Provide secure WordPress/hosting access

    • We diagnose subscription settings and payment flows

    • We apply fixes, test renewals, and confirm working subscriptions

    • You receive a full report with recommendations

Conclusion

When WooCommerce Subscriptions stop working, your entire recurring revenue model is at risk. Failed renewals, missing orders, and broken emails damage both profits and customer trust. At WooHelpDesk, we specialize in resolving these issues quickly and effectively. For just $79, we diagnose and fix subscription problems, test payment gateways, and secure your recurring revenue stream. With our guaranteed support, your subscription system will run smoothly, ensuring predictable income and happy customers.

Frequently Asked Questions

Most often due to payment gateway or cron job issues.

Yes, we configure webhooks and APIs for proper renewals.

We configure SMTP and fix WooCommerce email notifications.

Yes, we ensure subscriptions work across currencies and regions.

Yes, we simulate and test real-time renewals before completion.

Yes, we configure upgrades, downgrades, and proration settings.

We debug gateway settings and ensure live keys/webhooks are correct.

Yes, we align subscriptions with memberships for recurring access.

Yes, we tune cron jobs and optimize workflows for high volume.

Yes, we offer ongoing troubleshooting and advanced optimization.

Note : We are not the official provider of this product; we only offer support for it.

Guarantee
Important Note

30-Days Money Back Guarantee

Your satisfaction matters to us. If you're not happy with our services, we offer a full refund within 30 days—no questions asked. Just contact our support team, and we’ll process your refund quickly. We’re committed to delivering value, and your peace of mind is our top priority. Try us risk-free today!

Have questions before starting with our WooCommerce & WordPress support? Let’s talk.